• Wed. May 22nd, 2024
TRAINING CUSTOMER SERVICE EXCELLENT AND EFFECTIVE COMMUNICATION SKILL

TRAINING PROFESSIONAL RECEPTIONIST & OPERATOR

TRAINING PROFESSIONAL RECEPTIONIST & OPERATOR

Professional Receptionist & Operator Training Description

Professional Training for Receptionists & Operators is designed to provide participants with an in-depth understanding of effective communication skills, efficient time management, handling telephone calls, and proper management of office information. With a focus on work ethics, information security, and technical skills, this training aims to improve participants’ professionalism and performance in serving guests, managing calls, and maintaining office operational efficiency.

Professional Receptionist & Operator Training Objectives

  1. Increased Effective Communication
  2. Efficient Time Management
  3. Telephone Call Handling
  4. Office Information Management
  5. Increasing Work Professionalism

Professional Receptionist & Operator Training Material

  1. Professional Work Ethics
  2. Interpersonal Communication Skills
  3. Telephone Call Handling
  4. Time Management and Priorities
  5. Use of Office Hardware
  6. Information Security and Confidentiality
  7. Customer Problem Solving
  8. Understanding of Industry and Company
  9. Document and Information Administration
  10. Ethics for Handling Customer Complaints

Training Schedule

January 24 – 26 2024
14 – 16 February 2024
20 – 23 March 2024
4 – 6 April 2024
15 – 17 May 2024
26 – 28 June 2024
17 – 19 July 2024
14 – 16 August 2024
25 – 27 September 2024
10 – 12 October 2024
7 – 9 November 2024
5 – 7 December 2024

NOTED
The schedule can be adjusted to suit your needs. Running with a minimum of 2 participants

Professional Receptionist & Operator Training Location

  1. Jakarta: Amaris Kemang Hotel, Amaris Tendean, Trinity Hotel, Ibis Budget.
  2. Bandung: Santika Hotel, Hay Hotel, Ibis Style, Novotel Hotel, Golden Flower Hotel, 1O1 Hotel, Grand Tjokro Hotel, Tune Hotel, Four Point by Sheraton Hotel.
  3. Yogyakarta: Hotel NEO+ Awana, Cordela Hotel, Ibis Style, Boutique Hotel, Cavinton Hotel, Mutiara Hotel,
  4. Surabaya: Novotel Hotel, Ibis Center Hotel, HARRIS Hotel, Favehotel, Alana Hotel.
  5. Malang: Amaris Hotel, The 1O1 Hotel, Ibis Style Hotel, El Hotel, Whiz Prime Hotel.
  6. Bali: Ibis Kuta, Fontana Hotel, HARRIS Hotel & Conventions.
  7. Lombok: Favehotel, Novotel Lombok, D Praya Hotel.

Note: The above costs do not include accommodation/lodging.

Investment in Professional Receptionist & Operator Training

OFFLINE TRANNING (By Call)
ONLINE TRANNING (By Call)

Notes :

  1. The two-day training investment is adjusted to the number of participants (on call). *Please feel free to contact us.
  2. If the company requires an in-house training package, the training investment budget can be adjusted to the company budget.

Professional Receptionist & Operator Training Facility

  1. FREE accommodation for participants to the training location.
  2. FREE Airport pickup service (Free Hotel/Airport pick up and drop off)
  3. Professional Receptionist & Operator Training updated.
  4. FREE flash disk.
  5. Professional Receptionist & Operator Training
  6. FREE bag or backpack (Training Bag).
  7. Training Kit (Photo Documentation, Blocknotes, ATK, etc.)

LET’S REGISTER YOURSELF IMMEDIATELY
Terms and Conditions apply

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